Customer Service The CyanX Way

CyanX is a supplier partner that can not only help to provide the right solutions at time of investment, but  also provides impeccable customer service and maintenance that helps to keep your production processes flowing.

A truly independent company, CyanX is able to offer the best from a range of suppliers, with the aim of providing the printing industry with a choice of quality equipment and consumable products.

Priding itself on its excellent levels of service, sustained customer confidence and continuous product maintenance, CyanX works with leading manufacturers and brands such as Eltosch Grafix, Hönle, Green Frog, Betz, Foiltone, and many, many more.

The company can back its products with a team of factory trained technicians who provide a national service and support network for customers. Service contracts are offered on either a six month or annual basis, and bespoke schedules can be arranged to suit production requirements.

With a 24 hour a day, seven days a week service department contactable for telephone support, most customer issues can be solved remotely, albeit in emergency mode, until an engineer can attend the site, thus ensuring that downtime is kept t a minimum.

As well as this, troubleshooting can also be carried out to save machine downtime before it happens, with genuine OEM parts used on all services, to make sure your equipment run to optimum settings and provide stable, consistent and reliable performance.

For more information get in touch with Josh Scanlan, sales executive, at CyanX, and follow us on Facebook, LinkedIn and Twitter


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Our details
+44 (0) 33 33 21 85 21
CyanX Ltd, Unit 1
South View Business Park
Ghyll Royd
Guiseley, Leeds
West Yorkshire
LS20 9LT

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